Privacy Policy

PRIVACY POLICY

This Privacy Policy describes how SYRCA FOOTCARE (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

PERSONAL INFORMATION WE COLLECT 

When you visit our website, we automatically collect certain information about your device, including:

• Web browser type
• IP address
• Time zone
• Cookies installed on your device
• Pages or products viewed
• Referral websites or search terms
• Interaction with the site

This is referred to as “Device Information.”

We collect this information using technologies such as cookies, log files, web beacons, tags, and pixels.

When you make or attempt to make a purchase, we also collect:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Payment information (processed securely through third-party providers; we do not store full credit card details)

This is referred to as “Order Information.”

Together, Device Information and Order Information are referred to as “Personal Information.”

HOW WE USE YOUR PERSONAL INFORMATION

We use your Personal Information to:

• Process and fulfill orders (payment, shipping, invoices, confirmations)
• Communicate with you about your order or inquiries
• Provide customer support
• Screen for fraud or security risks
• Improve our website, products, and user experience

Send marketing or promotional content (only if you opt in)

Footcare & Product Use Notice

As a footcare-focused store, we may sell personal hygiene and wellness-related products. However:

• We do not collect medical records or health diagnoses
• Any product selection or purchase data is used only for order fulfillment and customer service
• We do not provide medical advice through data collection

SHARING YOUR PERSONAL INFORMATION 
We share your Personal Information with third parties to help us use your Personal Information, as described above. We also use Google Analytics to help us understand how our customers use our website – you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

CURRENCY CONVERSION
By using our website, you (the visitor) agree to allow third parties to process your IP address, to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

BEHAVIORAL ADVERTISING 
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK 
Please note that we do not alter our website’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS 

If you are a resident of certain regions (including Canada or the EU), you may have rights to:

• Access the personal data we hold about you
• Request corrections or updates
• Request deletion of your data (subject to legal obligations)

To exercise these rights, contact us using the information below.

DATA RETENTION 

We retain Order Information for record-keeping purposes unless you request deletion, or we are required by law to retain it longer.

CHANGES 

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised effective date.

Security

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, or unauthorized access.

However, no method of transmission over the internet is 100% secure.

MINORS 
Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors.

CONTACT US 
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at contact@syrcagroup.com.